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The In-Home Sales Consultant has potentially more risk than the traditional sales position because you are going into a complete stranger's home. This may be your first time at meeting this potential customer. Perhaps you have not even spoken over the telephone because the appointment was preset for you. The unknown is sometimes the danger factor. Other factors that determine the vulnerability of this type of position can depend upon the type of product you are selling and who you will be meeting with - male or female alone or a husband and wife team.
If at all possible, call your appointment to confirm, get driving directions, or to get at least a feel for your upcoming meeting. A lot of times just a quick conversation can instinctively let you know this appointment will be fine or it may tell you that you better take someone with you... just in case.
Are you selling home security systems or draperies and blinds to a homeowner? The home security professional may be meeting with the most upstanding citizen in one meeting but in another situation may be meeting with a major drug dealer (homeowner) who needs the ultimate security because of the criminal element they are involved with. You can just imagine which sales position may be more vulnerable and require a higher level of safety.
It is always best to have your personal safety and security as priority number one as you enter and move about your prospect's (stranger's) home. Take a few minutes to discuss what you will be looking at inside the home, get to know your prospect and let them know you, look to see where the entry/exit doors are located and always let the homeowner lead the way throughout the home. If your instincts tell you something is wrong, be sure to listen and wrap the meeting up immediately.
Why carrying personal protection with you is so important.
A violent situation can happen anywhere at anytime, even in a prospect's home. Be sure to arm yourself with some type of self-defense and safety awareness training. And always carry personal protection like pepper/mace spray or a personal alarm with you. You can easily carry pepper spray in your pocket, briefcase, portfolio, on your keys, or in your purse. It's better to be proactive and safe than attacked or murdered.
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